Join the Pet Care Revolution

The Pet Health Team

At Pet Health, our team is more than just veterinary professionals—we are passionate caregivers, trusted partners, and dedicated advocates for your pet’s well-being. Every team member shares a commitment to providing personalized, innovative, and compassionate care that goes beyond expectations.

We believe exceptional veterinary medicine starts with a team that listens, collaborates, and strives for excellence. From our doctors and licensed veterinary technicians to our pet parent experience specialists, each team member plays a vital role in ensuring that every pet and pet parent receives the highest level of attention and support.

Meet the people who make our reimagined veterinary experience possible—where care is more personalized, time is never rushed, and pets and their families always come first.

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8520 West Desert Inn Road Suite 1, Las Vegas NV 89117
Call us at (702 – 910 – 4500) | contact@pethealthhospital.com

Dr. Mark Beerenstrauch

DVM, cVMA (Dr. B)

Meet Dr. Mark Beerenstrauch, the driving force behind Pet Health Hospital, where the mission goes beyond care alone. The vision is to revolutionize the veterinary experience for both pets and their parents, making vet visits more enjoyable for everyone, team members included.

What got him interested in veterinary care? His journey into veterinary medicine was shaped by an unexpected friend, Nita. This dog came into his life and changed it for good, redirecting his path from business management to pet care. Over two decades, he’s nurtured this passion into a career that transcends the conventional boundaries of veterinary practice.

Unsatisfied with the impersonal nature of high volume and corporate veterinary settings, he founded Pet Health Hospital, a sanctuary where quality care, personalized experiences, and scientifically grounded treatments are not just ideals—they work to the highest standards every day. This transition was fueled by a desire to go deeper, building more meaningful connections with pets and their families, and reshaping the essence of veterinary care.

At the heart of his work lies a deep-seated passion for transforming the pet parent experience and elevating their team’s expertise through rigorous training. They create an environment where every interaction is meaningful and every visit is comforting. Inspired by the wisdom of thought leaders and the latest innovations in both veterinary and business practices, they’ve cultivated a culture that prioritizes empathy, excellence, and continuous learning.

Beyond the walls of Pet Health Hospital, his life consists of the joys of family, the companionship of their beloved pets, and a connection to the earth through their family farm in Nebraska. Photography and an enduring passion for sports, particularly those involving the University of Nebraska, offer him a cherished escape, enriching his life with balance.

Dr. Renee Lewis

DVM, cVMA

Meet Dr. Renee Lewis, a compassionate and dedicated veterinarian who brings her expertise and warmth to Pet Health Hospital. Driven by an early love for animals and a desire to support people, Dr. Lewis explored multiple career options focused on helping others. Ultimately, she returned to her original dream of becoming a veterinarian, where she could combine her passion for caring for both people and animals.

After graduating from LSU with a degree in Animal Sciences and a Doctorate in Veterinary Medicine, Dr. Lewis has continued expanding her knowledge through veterinary medical acupuncture certifications and ongoing training in Fear-free methods and abdominal ultrasound. She’s known for her ability to listen deeply to pet parents’ concerns and her dedication to involving them in their pets’ care, ensuring they feel empowered and informed at every visit.

Dr. Lewis finds great joy in working with her team at Pet Health Hospital, where collaboration and mutual respect enhance the quality of care. She values the time and attention given to each patient, especially those with anxiety, and believes this thoughtful approach sets Pet Health apart. Her German shepherd, Lily, has taught her the importance of patience and understanding with sensitive pets, an insight she applies daily in the clinic.

When not at Pet Health, Dr. Lewis enjoys staying active with yoga and Pilates and exploring nature through hiking, sailing, and traveling. Her recent sailing certification reflects her adventurous spirit and love for continuous learning—qualities she brings to her role at Pet Health Hospital.

Dr. Allison Clarke

DVM, cVMA

Originally from Buffalo, NY, by way of Wisconsin, Dr. Clarke has lived in Las Vegas since 2019. She attended Duke University for undergrad and the University of Wisconsin for vet school. Originally a shelter medicine specialist, Dr. Clarke worked at animal shelters nationwide before moving to Las Vegas to work at The Animal Foundation. While a staff member at TAF, she started bringing her senior cat to Pet Health for acupuncture. She liked what she saw at Pet Health; the rest is history.

An avowed cat lady, Dr. Clarke specializes in kitties with a particular interest in the extremes—senior care and neonatology. Shelter medicine gave her a ton of experience in the health issues of very young kittens, and since moving to private practice, she has enjoyed getting advanced training in senior care, including becoming acupuncture certified. She prides herself on speaking cat well and being able to put nervous patients at ease. She also loves surgery and dental surgery, which she got a ton of experience with during her shelter days.

In her free time, Dr. Clarke enjoys spending time with her cats (don’t ask how many; she knows it’s too many), baking, eating the things she bakes, reading, knitting, and doing spay/neuter at The Animal Foundation. Her next life goal is to master the baking of macarons.

Dr. Minas Mkhitarian

DVM

Meet Dr. Minas Mkhitarian, a dedicated veterinarian at Pet Health Hospital. For Dr. Minas Mkhitarian, the human-animal bond is a tremendous source of joy. It was sparked by his childhood companion, Poopoosh, a miniature poodle who ignited his lifelong love for animals. This personal connection helps fuel his commitment to excellence in veterinary care. Dr. Mkhitarian pursued a Bachelor’s in Biology from the University of Nevada, Reno, followed by a Doctorate in Veterinary Medicine from Washington State University.

Dr. Mkhitarian’s approach to veterinary care involves attentively listening to concerns and providing a personalized, unhurried experience. At Pet Health Hospital, Dr. Mkhitarian values the culture of collaboration and the emphasis on quality care. Regular brainstorming with his colleagues and veterinary specialists, along with consulting the latest veterinary research, allow him to refine his practice continuously.

When he’s not working with patients and clients at Pet Health, you can find Dr. Mkhitarian at church or spending time with his family and friends. He delights in good food and coffee, so you can also find him sampling coffee from all over the world or cooking food for friends. He has a Standard Poodle named Dzaza, with a name meaning “overflowing cup”. It’s a metaphor from one of Dr. Mkhitarian’s favorite Psalms – a reminder that he has received many gifts including Dzaza which cause his cup to overflow. Dr. Mkhitarian enjoys hiking, backpacking, and exploring the Mojave Desert with Dzaza outside the hospital.

Jessica Pizzillo

DVM

Dr. Jessica Pizzillo is originally from Virginia Beach, VA. She earned her Bachelor of Science from Old Dominion University in Norfolk, VA, and her Doctor of Veterinary Medicine from Virginia Tech University.

Dr. Pizzillo completed an internship in small animal medicine and surgery at the Veterinary Emergency and Referral Group in Brooklyn, NY, where she practiced for seven years. She eventually relocated to Las Vegas to escape the cold winters and enjoy better access to outdoor recreation. Dr. Pizzillo joined the Pet Health family in the spring of 2017.

While Dr. Pizzillo enjoys all aspects of veterinary medicine, she has a special passion for geriatric care. With a soft spot for sweet senior pets, she loves working closely with pet parents to keep their companions happy and healthy for as long as possible. Recently, Dr. Pizzillo completed the Senior Dog Veterinary Certification Program and is now a Senior Dog Certified® Professional. This achievement enhances her ability to provide specialized care for aging pets, addressing their unique needs and improving their quality of life.

At home, Dr. Pizzillo shares her life with two geriatric cats, Duncan and Lola. In her free time, she loves rock climbing, hiking, vegan cooking, and reading.

Brandon Coyle

Business Manager

Brandon Coyle has been integral to Pet Health Hospital since its opening in 2014. As the Business Manager, Brandon ensures that each day runs smoothly, creating a welcoming and supportive environment for the team and pet parents. His passion for fostering meaningful connections between pets and their families shines through in every interaction, contributing to Pet Health’s reputation as a place where pets receive expert care and genuine compassion.

Brandon finds the happiness of pet parents and the team most fulfilling in his role as they work together to provide exceptional care. He’s dedicated to building a positive experience for everyone who walks through Pet Health’s doors and ensuring the hospital is equipped with the tools and resources needed to deliver the highest standard of care. For Brandon, Pet Health is more than just a workplace—it’s a second family and a home away from home.

A pet parent himself, Brandon understands the importance of quality care and recommends pet insurance to help families provide for their pets’ needs. His own pets, Pebbles the Lhasa Apso and Rori the Labradoodle, bring joy and warmth to his life, and he’s especially touched by the bond between Rori and his son.

Outside of work, Brandon loves traveling, exploring the outdoors with his family, and attending sporting events. A recent visit to the San Diego Zoo highlighted his son’s compassion for animals, reflecting Brandon’s dedication to animal welfare—a value he brings daily to his role at Pet Health.

Stephanie Greman

Head Pet Parent Experience Specialist

Stephanie Greman has been a key part of Pet Health Hospital since opening in 2014, bringing warmth and dedication to her Head Pet Parent Experience Specialist role. With a lifelong passion for animals, Stephanie’s journey in veterinary care began years before joining Pet Health, where she has since witnessed and contributed to its growth and success. Her mission is to make every pet parent feel supported, ensuring that each experience at Pet Health is positive.

Stephanie finds the greatest fulfillment in helping pet parents and their beloved animals, believing that true understanding comes from shared experiences. As a pet parent herself, Stephanie empathizes with the challenges of caring for animals, especially after supporting her pug, Ned, through his journey with IVDD. This experience has deepened her commitment to providing compassion and guidance to pet parents who may feel uncertain or worried about their pets’ health.

Her two pets, Ned, a 9-year-old pug adopted through Southern Nevada Pug Rescue, and Crouton, a spirited Chihuahua mix, hold a special place in her heart and remind her daily of the importance of her work. Stephanie’s devotion to her family extends beyond the clinic. She cherishes quality time with her loved ones and embraces her role as a mother to her young son, who recently started school.

Stephanie’s presence at Pet Health Hospital embodies the values of empathy, dedication, and genuine care, making her an invaluable part of the team and a trusted ally for pet parents.

Darian Fernandez

Pet Parent Experience Specialist

Driven by her lifelong passion for animals, Darian Fernandez brings exceptional dedication and experience to her role as a receptionist at Pet Health. With a degree in English and Literature, a compassionate approach, and outstanding communication skills, Darian creates a welcoming environment for every pet parent she meets. Her leadership, exemplary customer service, and ability to understand the bigger picture of the unique experience Pet Health provides have made her an invaluable team member since 2020.

Darian finds fulfillment in building meaningful relationships with pet parents, guiding them on their educational journey in pet care, and helping them better understand their pets’ health needs. Her dedication to the team, clients, and patients shines through in every interaction, embodying the care and compassion Pet Health is known for. By blending professionalism with empathy, Darian ensures every pet parent feels welcomed, valued, and supported. She thrives in her role, not only contributing to the well-being of pets and their families but also staying deeply connected to the Las Vegas pet community through her commitment and passion for the veterinary field.

Her role is deeply personal—she applies the knowledge she gains from the veterinary team to care for her own four beloved dogs: Dax, Dezi, Odin, and River. Pet Health’s educational approach allows her to continuously learn and grow, fostering her passion and increasing the quality of life for her own fur babies while becoming the best pet parent she can be.

Outside of work, Darian enjoys reading, writing, drawing, and solving puzzles, while staying committed to lifelong learning. She is proud to be part of the Pet Health team, where her passion for animal care and personal growth continues to flourish.

Jaclin Shaddox

Pet Parent Experience Specialist

Jaclin Shaddox has been a valued member of the Pet Health team since 2021, bringing her dedication to compassionate care and professional service to every interaction. Her journey in veterinary medicine began as a young mother looking for a meaningful career. She discovered her passion for helping pets and their families while working at a veterinary clinic. That rewarding experience sparked a lasting commitment to the field and eventually led her to Pet Health.

Jaclin finds the greatest fulfillment in positively impacting the lives of pets and pet parents, ensuring they feel heard, valued, and informed. She builds strong connections with pet parents through empathetic communication and excellent customer service. Her collaborative approach with the Pet Health team ensures that each patient receives the highest level of care in a supportive and welcoming environment.

At home, Jaclin is a proud pet parent to two energetic Labrador Retrievers, who fill her life with joy and unconditional love. Her experiences with her pets deepen her understanding of the bond between animals and their families, which she channels into her work at Pet Health.

Outside of work, Jaclin enjoys spending time with her two sons, whether on adventures or enjoying quiet moments at home. She also finds relaxation in exploring treasures at HomeGoods, indulging her love for unique finds. Her dedication to her family, clients, and coworkers makes her a vital part of the Pet Health family.

Faithlyn Pulley

Pet Parent Experience Specialist

Faithlyn Pulley joined Pet Health in October 2023, bringing her compassionate energy and passion for pet care to the team. Her journey into veterinary medicine began with her beloved rescue dog, Wallen, a Pitbull who inspired her interest in pet healthcare. Caring for Wallen’s allergy challenges showed Faithlyn the importance of understanding and supporting pets and their families, a lesson she carries into her role at Pet Health.

Faithlyn finds fulfillment in creating a welcoming environment for pet parents and furry companions. Her calming presence and reassurance help ease pet parents’ concerns, reminding them their pets are in excellent hands. Faithlyn also strives to be a supportive teammate, always eager to learn and lend a hand where needed, which contributes to the collaborative atmosphere at Pet Health.

Currently attending veterinary technician school at Penn Foster, Faithlyn is motivated by her experiences at Pet Health to excel in her studies. She views her work as a stepping stone toward achieving her career goals while making a difference in the lives of pets and their families.

Faithlyn’s passion for pets extends beyond the workplace. She’s an avid foster parent, providing temporary care for needy pets until they find their forever homes. Her dog, Wallen, rescued from a shelter, holds a special place in her heart, reminding her daily of the transformative power of love and care. Outside of work, Faithlyn enjoys spending time with friends, cooking, and watching her favorite TV shows like Dancing With The Stars.

Faithlyn’s empathy, dedication, and enthusiasm for learning make her a cherished Pet Health team member committed to enhancing the experience of every pet and pet parent.

Sarah Fitzgerald

Head Veterinary Technician

Since joining Pet Health Hospital in 2016, Sarah Fitzgerald has brought dedication, compassion, and expertise to her role as Head Veterinary Technician. Inspired by her own dachshund, Chrissy, whose care sparked her passion for veterinary medicine, Sarah is committed to providing pets and pet parents with the support and reassurance they need, especially during procedures that may feel daunting. Her priority is making pet parents feel comfortable leaving their pets in trusted hands while ensuring they understand post-care instructions to help them recover and thrive.

Sarah’s approach to her role is rooted in continuous learning. She constantly researches new protocols and techniques to enhance patient care. Her personal experiences as a pet parent with her five animals, including four dogs—Chrissy, Tweek, Juicy, and Jingle—and a cat named Vinnie, have given her a deep empathy for her clients. The recent loss of her beloved cat, Maisey, strengthened her commitment to preventative care, reminding her of the importance of routine health checks and early intervention.

Outside of work, Sarah finds joy in spending time with her young son, Elijah, whose smile brightens her mornings. She loves hiking, biking, and being in nature, activities that help her recharge. Her passion for animal care and dedication to family and self-care make Sarah an invaluable asset to Pet Health Hospital and a trusted ally for pet parents seeking compassionate, expert veterinary care.

Vanessa Alfaro

Veterinary Technician

Since joining Pet Health Hospital in 2018, Vanessa Alfaro has brought dedication, compassion, and a genuine love for animals to her role as a Veterinary Technician. With a lifelong passion for animal welfare, Vanessa knew early on that her purpose was to care for needy pets. She finds the most fulfillment in comforting elderly or terminally ill pets, ensuring they feel safe, loved, and valued during their care.

Vanessa’s approach to veterinary medicine emphasizes the importance of effective communication with pet parents. She believes fostering trust and understanding is essential to providing exceptional care, and she takes pride in helping pet parents feel comfortable and informed about their pets’ well-being. For Vanessa, Pet Health represents the gold standard of veterinary care, and she is proud to be part of a team that shares her commitment to excellence.

As a pet parent, Vanessa sets a high standard for the care she provides, treating each patient with the same compassion she gives her pets. Her dog, Percy, known for his “precious little smile,” and her spirited sphynx cat, Ophelia, bring joy and laughter to her life. Percy’s playful nature and Ophelia’s sass keep her smiling and remind her of pets’ impact on our lives.

Outside work, Vanessa enjoys discovering new vegetarian restaurants and spending time with Percy on outdoor adventures. Her dedication to pet welfare and empathetic approach make her a valued member of the Pet Health team and a trusted advocate for pets and their families.

Jackee Molina

Veterinary Technician

Jackee Molina joined Pet Health Hospital in 2022, bringing a deep love for animals and a dedication to compassionate care. Driven by her desire to positively impact Jackee found her calling in veterinary medicine and quickly became an essential part of the Pet Health team. She finds the most fulfillment in performing dental procedures, taking pride in the transformations that improve her patient’s health, and sharing these rewarding results with pet parents.

Jackee is committed to building trusting partnerships with pet parents, emphasizing open communication and empathy. Her goal is to create a supportive environment where every pet parent feels comfortable and involved in their pet’s care. She believes that understanding the pet parent’s perspective is key to delivering the best care, a value that her experiences as a pet parent herself reinforce daily.

Jackee’s family includes Zeus, a loving black Labrador, and Hades, a resilient German Shepherd-Husky mix who overcame parvo and found his forever home with Jackee after being abandoned at a previous clinic. She also has two rescued cats, Renji and Lust, who add warmth and joy to her life. Her journey with Hades, in particular, has deepened her compassion for all animals, especially those in vulnerable situations.

Outside of work, Jackee enjoys hiking Red Rock Canyon with her dogs, creating art through painting and drawing, and spending time with her family, which recently welcomed a new baby boy. Her dedication to animal care and love for family and art make her a valued member of the Pet Health team.

Ellen Ho

Veterinary Technician

Ellen Ho joined Pet Health Hospital in 2022, inspired by her love for animals and a commitment to providing compassionate care. Her pets, past and present, motivated her to pursue a career in veterinary medicine, and she chose Pet Health because its values aligned with her own. Ellen takes pride in helping pets feel better by performing dental cleanings, splinting an injured leg, or hand-feeding a sick patient. Each success story fills her with joy and reinforces her dedication to her work.

Building strong relationships with pet parents is key to delivering exceptional care for Ellen. She strives to be an active listener and a supportive presence, offering comfort and reassurance to pet parents. Ellen’s personal experiences as a pet parent give her unique insight into pet parents’ concerns, and she finds fulfillment in easing their worries and being a source of strength during challenging times.

At home, Ellen’s pets include Kona, a 10-year-old pitbull with a playful spirit; Oliver, a clever and mischievous blue heeler; and Nori, a tuxedo cat and the self-appointed “king of the household.” A memorable moment with Kona, who once wandered off and had to be found by kind strangers, has fueled Ellen’s advocacy for microchipping, a message she shares with pet parents to this day.

Ellen enjoys traveling, exploring new restaurants, and experimenting with cooking and baking recipes outside of work. Her compassion, dedication, and positive energy make her an invaluable member of the Pet Health team.

Matthew Horst

Veterinary Technician

Matthew Horst joined the Pet Health Hospital team in 2023, bringing with him a lifelong love for animals and a commitment to creating a low-stress environment for pets. From a young age, Matthew was captivated by animals, which inspired him to pursue a career in veterinary medicine. At Pet Health, he finds fulfillment in ensuring that each pet feels calm and safe, taking pride in offering gentle care that minimizes anxiety for his patients.

Matthew’s dedication to compassionate, low-stress handling is supported by his personal experience as a pet parent. His two pets—Buddy, a 14-year-old tabby cat, and Dizzy, a spirited 3-year-old blue heeler—have deepened his empathy for pet parents. Understanding the bond between pets and their families, he strives to provide the highest level of care, treating every patient as his own.

Outside of work, Matthew is passionate about gaming, whether video or board games and enjoys the thrill of immersive storytelling. He also loves going to the movies, where he finds inspiration and a fun escape. Matthew’s blend of patience, compassion, and attention to detail make him a valuable member of the Pet Health team, dedicated to delivering an exceptional experience for pets and their families.

Cierra Carlyle

Veterinary Technician

Cierra Carlyle joined the Pet Health team in 2023, bringing a heartfelt passion for animal welfare and client education to her role as a Veterinary Technician. Her journey into veterinary medicine was driven by the joy she experienced helping a family adopt their first dog while working in shelter medicine. Cierra knew she wanted to bring that same sense of fulfillment to her work at Pet Health, where she joined under the recommendation of Dr. Mkhitarian, a respected colleague she admired from a previous clinic.

Cierra finds her greatest satisfaction in educating pet parents, encouraging them to ask questions and feel empowered in their pets’ care. She believes there are no “stupid questions” and appreciates every opportunity to explain veterinary procedures and treatments in a way that helps pet parents understand and feel more comfortable. Her dedication to client education aligns with Pet Health’s commitment to providing thorough resources and support to families navigating new diagnoses or treatments.

As a pet parent herself, Cierra’s care philosophy is shaped by her love for her beagle, Fiona, a retired research dog, and Boots, her affectionate cat. Her experiences with past pets, especially Coco, a diabetic and elderly foster cat, have deepened her compassion and understanding for pets with special needs, which she brings to each patient interaction.

Outside of work, Cierra enjoys crocheting and gaming—especially “Stardew Valley”—and recently celebrated a personal milestone by purchasing her first new car. Her compassion, dedication to learning, and respect for pets and pet parents make her a valued part of the Pet Health family.

Tori Osorio

Veterinary Technician

Tori Osorio joined Pet Health Hospital in 2023, bringing her a lifelong passion for animal care and a commitment to compassionate veterinary practice. Initially interested in becoming a veterinarian, Tori discovered the vital role of Veterinary Technicians and felt inspired to pursue this path. Upon moving to Las Vegas, she was drawn to Pet Health’s values and mission, which aligned perfectly with her beliefs about quality pet care.

As a licensed veterinary technician, Tori takes pride in contributing to each pet’s well-being, especially by reassuring and educating pet parents about procedures like anesthesia. She understands that these moments can be nerve-wracking and finds fulfillment in helping pet parents feel informed and at ease, knowing their pets are in good hands. Her goal is to advocate for every pet, ensuring each visit to Pet Health is as stress-free and positive as possible.

Tori’s love for animals is deeply personal, stemming from her bond with her two pets—Luna, a 7-year-old Chihuahua mix, and Chai, a newly adopted kitten. Her experience as a pet parent enhances her empathy in patient care, as she treats every pet with the same love and respect she would expect for her own. The compassionate care she received during the difficult decision to say goodbye to a beloved pet influenced her to become a veterinary technician, inspiring her to provide that same level of support to others.

Outside work, Tori enjoys baking and often treats her coworkers to homemade sweets. She is also proud to be a first-generation college graduate, which brings her and her family immense pride. Her warmth, dedication, and empathy make her a valued part of the Pet Health team.

Natalie Rodriguez

Veterinary Assistant

Natalie Rodriguez has been a dedicated member of the Pet Health team since 2015. She brings her lifelong love for animals and passion for veterinary care to every aspect of her role. Caring for animals has always been second nature to Natalie, making veterinary medicine the perfect career choice. She feels fortunate to work at Pet Health, a place she trusts for her patients and her pets.

For Natalie, the most rewarding part of her job is educating pet parents. She believes informed pet parents are empowered to provide the best care for their furry companions. Whether discussing treatment options or answering questions, Natalie strives to ensure every pet parent feels comfortable and confident in their decisions.

As a pet parent herself, Natalie’s two dogs, Beau and Harley, are her pride and joy. Beau, her 11-year-old companion, has benefited from acupuncture and laser therapy for back and neck injuries. This experience deepened Natalie’s appreciation for these treatments and their potential to improve their quality of life. Harley’s playful and loving nature brings joy to her days, reminding her of the special bond between pets and their families.

Outside of work, Natalie enjoys spending time with her family and friends or relaxing at home with her pups. She is a creative spirit and loves decorating her home for every season and holiday, making it a warm and inviting space. Natalie’s compassion, dedication, and commitment to client education make her an invaluable member of the Pet Health family.

Kaylie Cheney

Veterinary Assistant

Kaylie Cheney has been a compassionate and dedicated member of the Pet Health team since 2020. Her lifelong love for animals and desire to improve their well-being inspired her to pursue a career in veterinary medicine. For Kaylie, there’s no greater reward than knowing she’s made a difference in a pet’s life, whether through diagnostics, treatments or simply providing comfort.

Kaylie finds fulfillment in her patients’ healing journeys, from identifying health issues to witnessing their recovery. She always aims to create a better experience for pets and their families, ensuring pet parents feel confident and supported. She is known for her willingness to lend a helping hand and for offering reassurance to those in need, contributing to the collaborative and compassionate culture at Pet Health.

At home, Kaylie shares her life with Rohan, her Great Dane, who she describes as her heart and soul. His goofy yet intelligent personality—and occasional sass—bring endless joy to her days. One memorable moment with Rohan was his stubborn resistance to kennel training, which ended in cuddles and a new bedtime routine. This bond reminds Kaylie of the deep connections pet parents share with their pets, something she strives to honor in her work.

Outside of Pet Health, Kaylie enjoys sleeping in on her days off, working out, and walking with Rohan. An avid reader, she’s always tackling her growing to-be-read list and balancing her full-time work with school. Kaylie’s dedication, empathy, and passion make her an invaluable part of the Pet Health family.

Natalie Powell

Veterinary Assistant

Natalie Powell has been a dedicated member of the Pet Health team since 2021, bringing her lifelong love for animals to her role as a Veterinary Assistant. Caring for pets as part of her daily work is a dream come true for Natalie. She finds the greatest joy in seeing puppies and kittens grow into healthy adults and watching sick patients recover and return for happy, healthy visits.

Natalie’s role extends beyond providing care; she also ensures that pet parents leave with cherished memories by capturing adorable pictures of their beloved pets. She believes in treating every patient as her own, a mindset shaped by her experiences as a pet parent. Her two dogs, Finn, her loyal and wise first companion, and Cece, her playful “baby of the family,” remind her daily of the deep bond between pets and their owners.

One of Natalie’s most memorable moments involved Finn’s recovery after a serious exploratory surgery. Witnessing him perk up and eat during her visit was a turning point in his care, and the joy of bringing him home reaffirmed her dedication to supporting pets and their families during challenging times.

Outside of work, Natalie enjoys spending quality time with Finn and Cece, whether on daily walks, in the park or simply at home. A passionate traveler, she loves exploring new places and embracing new experiences. Natalie’s compassion, empathy, and love for animals make her an integral part of the Pet Health family, ensuring every pet and pet parent feels cared for and valued.

Sami Enomoto

Veterinary Assistant

Sami Enomoto has been part of the Pet Health team since 2022, bringing a unique perspective and a compassionate approach to her role as a Veterinary Assistant. Her journey into veterinary medicine began unexpectedly when a friend introduced her to the field. She quickly discovered her passion for pet care and has honed her skills in creating a positive experience for pets and their families.

Sami contributes to Pet Health’s mission by ensuring thorough communication with pet parents, providing callbacks, and supporting her team in delivering exceptional care. Her dedication to helping pets recover and thrive is fueled by her experiences as a pet parent. Her beloved Chihuahua/Papillon mix, Fennec, holds a special place in her heart. Rescued from a sewer with severe head trauma, Fennec’s incredible recovery and feisty personality remind Sami of the resilience of animals and the importance of compassionate care.

Sami enjoys various activities outside of work that keep her creative and inspired. She loves attending music festivals, traveling, baking, and indulging in K-dramas. A talented painter and baker, Sami finds joy in expressing herself through her hobbies, which perfectly balance her professional life.

Sami’s empathy, dedication, and positive energy make her a valued member of the Pet Health team, where she continues to make a meaningful impact on the lives of pets and their families.

Ellie Allen

Veterinary Assistant

Ellie Allen joined the Pet Health team in 2022, bringing her passion for pets and dedication to compassionate care to every interaction. Her love for animals of all species inspired her to pursue a veterinary medicine career, hoping to expand her skills beyond general practice. Ellie chose Pet Health for its unmatched commitment to compassion, patience, and understanding—qualities she values deeply in her work.

Ellie finds the most fulfillment in seeing pets recover after being hospitalized, knowing she played a part in their journey back to health. The joy on pet parents’ faces when their pet companions are well again makes her role incredibly rewarding. She also extends her care beyond the clinic, pet-sitting for clients who need additional support, embodying Pet Health’s mission in her everyday life.

Ellie shares her life at home with Yuji, her 11-month-old grey cat whose playful personality and love for crumpled receipts keep her entertained. Yuji’s sweet and sassy nature reflects Ellie’s vibrant personality, and their bond influences how she approaches patient care—always with kindness, patience, and the same level of love she gives her pet.

Outside of work, Ellie enjoys activities that recharge her mind and spirit, from cleaning and organizing her space to exploring new recipes and self-care routines. A recent move to her dream apartment marks an exciting chapter in her life as she works toward her ultimate goal of homeownership. Ellie’s passion for learning, dedication to animal welfare, and warm personality make her an invaluable member of the Pet Health team.

Madison Peller

Veterinary Assistant

Madison Peller has been a dedicated member of the Pet Health team since 2022. She brings her passion for helping those who can’t help themselves to her role as a Veterinary Assistant. For Madison, the most rewarding part of her job is seeing the transformation in acupuncture patients—watching pets who once struggled to move return to the clinic and walk happily and independently brings her immense joy.

Madison’s commitment to patient care goes above and beyond. She frequently attends appointments for pets who feel more at ease with familiar faces and has even picked up pets from their homes to ensure they receive the care they need. Her focus on building trust and comfort for pets and parents exemplifies her dedication to providing exceptional care.

As a pet parent, Madison’s experiences with her corgi, Nemo, and her Akita have deepened her empathy and understanding. Despite a hip injury, Nemo’s spirited personality and her Akita’s resilience inspire Madison to advocate for the best care possible. She often shares her firsthand knowledge of the value of pet insurance, which has provided significant support for her pets’ orthopedic surgeries.

Outside of work, Madison enjoys reading and volunteering with large animals. A recent milestone in her personal life—getting engaged —has brought even more joy to her journey. Madison’s compassion, dedication, and proactive approach make her an integral part of the Pet Health team, enhancing the lives of pets and their families.

Vicky Rowan

Veterinary Assistant

Vicky Rowan joined the Pet Health team in 2023, driven by her passion for helping pets and improving their quality of life. As a Veterinary Assistant, she strives to ensure every pet has a positive, comfortable, and even fun experience at the clinic. Vicky also takes pride in educating pet parents, empowering them with the knowledge and tools to support their pets’ wellness at home.

One of the most fulfilling aspects of Vicky’s role is building trust and open communication with pet parents. She believes that education is the cornerstone of effective care, and she values the opportunity to make each visit beneficial for the pets and enriching for their families. Being part of Pet Health’s team, where genuine compassion is at the heart of every interaction, aligns perfectly with Vicky’s values and commitment to veterinary care.

At home, Vicky shares her life with her pit bull and miniature blue heeler, who bring endless joy, laughter, and light into her world. Their unwavering companionship inspires her empathy and dedication to supporting the special bond between pets and their families.

When she’s not at work, Vicky enjoys outdoor activities like hiking and park outings with her dogs. A creative spirit, she’s passionate about painting and interior design. Vicky is also actively continuing her education in veterinary medicine, working toward certifications to further enhance her career. Her warmth, expertise, and enthusiasm make her a vital member of the Pet Health team.